At Premium Snacks Company, we are committed to providing a smooth and efficient shipping experience for our customers across Canada. Please review our shipping policy to understand how we handle orders, shipping times, and related matters.
1. Order Processing
Order Confirmation: Once your order is placed, you will receive an email confirmation. Please review your order details carefully.
Processing Time: Orders are typically processed within 2-3 business days. Custom-branded orders may require additional processing time, which will be communicated to you upon order confirmation.
2. Shipping Methods and Costs
Shipping Options: We offer various shipping options, including standard and expedited delivery, through reputable carriers. The available options will be displayed at checkout.
Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The final cost will be displayed at checkout.
Free Shipping: We may offer free shipping promotions on select orders. Eligibility for free shipping will be clearly indicated during the checkout process.
3. Delivery Times
Estimated Delivery: Delivery times vary based on the shipping method selected and the destination. Standard shipping typically takes 5-7 business days, while expedited shipping options may take 2-3 business days.
Custom Orders: Custom-branded orders may have longer delivery times due to the additional processing required. We will provide an estimated delivery date at the time of order confirmation.
4. Shipping Destinations
Domestic Shipping: We currently ship to addresses within Canada.
International Shipping: We do not offer international shipping at this time.
5. Order Tracking
Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can use this information to monitor the progress of your delivery.
Lost or Delayed Shipments: If your order is delayed or lost in transit, please contact us at [Insert Contact Information], and we will work with the carrier to resolve the issue as quickly as possible.
6. Shipping Issues
Incorrect Address: Please ensure that the shipping address provided is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Undeliverable Packages: If a package is returned to us due to an incorrect address or other delivery issues, we will contact you to arrange re-delivery. Additional shipping fees may apply.
Damaged Shipments: If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage, and we will assist with a replacement or refund.
7. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at:
Premium Snacks Company
29 Connell Court Unit 17
Toronto, ON M8Z 5T7
1 866 266 4601
By placing an order with Premium Snacks Company, you agree to the terms outlined in this Shipping Policy. We are committed to ensuring your order arrives safely and promptly, and we appreciate your business.
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok
