Help & FAQs

1,000 for Standard Color – White, Black or Kraft.
1,000 for Digital Printing. Custom finishes are not included – foil, Spot UV, etc.
Contact Us to discuss Offset printing and volume options.

Plain Food Packaging: about 2-3 business days.
Branded Food Packaging: the lead time is determined when you place your order online, payment and approved artwork is received by us.
Paper Tubes: 1,000+ MOQ the lead time is determined when you place your order online, payment and approved artwork is received by us. Normally approximately three / four weeks.
All paper tubes are designed, manufactured, and shipped from Toronto, Canada.

Delivery is not included; however, it can be arranged if requested. Delivery charges are invoiced separately by Premium Snacks when your order is complete.
Most orders are shipped with Canpar or UPS Ground.
We charge $12 per pallet if required to complete deliveries.

We manufacture paper tubes samples for product sizing, usually with our Standard Label design.
We charge $150 per size and provide two samples. We pay for the delivery costs in Canada & USA*.
Each client is solely responsible for the proper sizing of paper tubes purchased from Premium Snacks.

Orders 1,000 + that are digitally or offset printed require completed artwork from clients.
Due to the volume of tubes manufactured we are not able to act as your design studio.

Artwork Approval Steps Include:

Client order online.
We provide die lines when you place the order.
Client forwards their artwork based on our manufacturing specifications.
Client provides final approval of artwork and then Premium Snacks will complete printing.

Alignment when wrapping labels around tubes is not always perfect – this is a normal and expected part of the manufacturing process. Therefore, we recommend avoiding designs that need to match up perfectly when the label is applied, such as horizontal lines and patterns.
No returns are allowed for custom orders.
Based on the nature of the paper, the lid fit may vary between slightly loose and slightly tight.
Because of the curling (rolled ends) process, the overall height of the tubes may vary slightly between the tubes manufactured in any specific order.
There can be minor differences in the colour based on the stock paper.
Artwork centered on the circles is subject to some tolerances.
No text or images are accepted on the lids.
Alignment on the lid and base is not always perfect.
Most images visible online have been heavily photoshoped and do not reflect manufactured paper tubes.
In some cases, you can see the spiral image behind the outside label of a paper tube.

The Client confirms its agreement with the following standard terms of sale in every transaction with Premium Snacks:

There is no warranty for merchantability or fitness for purpose of the goods; rather, such warranties are expressly excluded.
The client acknowledges that paper packaging can fail, particularly if it is used in a way other than how the product was tested.
In no event shall Premium Snacks be liable for any consequential damages suffered by the client.
The liability of Premium Snacks for any losses suffered by the client shall in no event exceed the contract price shown in the purchase order.
Our offer is based on our purchasing prices. We do not have any influence on the market price. The price of our paper is indexed to the published price of 42 lb. linerboard unbleached kraft open market. Therefore, we adjust our prices as required.
Order quantities may vary + / – 10%.
The parties irrevocably attorn to the laws of the Province of Ontario and any dispute arising between them shall be settled by arbitration to be held in Toronto, Ontario.
Listed specifications for ID / length / wall thickness are subject to minor variations in tolerances based on industry accepted practices.
Premium Snacks has the client’s permission to post images of products manufactured and sold by us on social media for marketing purposes.